Welcome to the Help Forum!

Here is where you can find answers to frequently asked questions about how to perform certain actions on our website.  We hope you find it helpful!  Please email the webmaster if there is a topic you would like to see added, or if you have questions.
  1. How Do I Cancel an Event Registration?

  2. How Do I Renew My Membership?

  3. Why Can't I Let SFPA Know the Day of the Event Whether I Plan to Attend?

  4. Why Can't I Pay at the Door?

How Do I Cancel an Event Registration?

 

SFPA Members:

  1. Log in as a member with preferred email address designated in your profile, and your password. 
  2. Navigate to the event (Event tab, scroll to event in list)
  3. Click on Registration button.
  4. Page listing pending registrations will open. 
  5. Click on button labeled "Review and Complete" for event you want to cancel. 
  6. Scroll to bottom of page and click on "cancel" hyperlink on lower left-hand side of the page.
  7. You will see a message warning you that taking this action will delete all registration data with "OK" button and "Cancel" button choices. Click on "OK" button
  8. Registration deleted.

Non-Members:

  1. Navigate to the event (Event tab, scroll to event in list)
  2. Click on Registration button.
  3. Input the same email address you used to register when prompted to enter registrant email.
  4. Web page with message indicating user is already registered for event, with "status pending" appears.
  5. Scroll to bottom of page and click on "cancel" hyperlink on lower left-hand side of the page.)
  6. Message warning you that taking this action will delete all registration data pops up with "OK" button and "Cancel" button. 
  7. Click on "OK" button
  8. Registration deleted.

How Do I Renew My Membership?

  1. Log into the member-only area of the website (upper, right-hand corner of the web page) using the preferred email address in your member profile (email address where you get SFPA notices, whether or not it is valid), and your password. Click hyperlink next to the login fields to retrieve password, if you forgot it.  Your current password will be sent to the preferred email address listed in your member profile.  If you don't know what that email address is, contact admin@sfpa.info for assistance.
  2. Click on the "Edit your member profile" link visible underneath the login fields in the upper right-hand corner once you are successfully logged into the member-only area.
  3. Under "Membership Details" click on the button on the right-hand side of the screen titled "Renew until..." (date of next renewal period will be displayed on the button).  If the period for renewal is the current membership year, please contact the webmaster at: admin@sfpa.info, after you complete your renewal, and the date can be corrected to reflect the current membership year. 
  4. Choose "yes" or "no" to update your profile. We encourage you to check your contact details at least annually. 
  5. Click on the “next” button.
  6. Choose method of payment: “Online” to pay securely by credit card or PayPal, “Manual” to submit payment by check via U.S. Mail.  Complete details of payment as needed.  If you choose "manual" and later change your mind, contact admin@sfpa.info to request online payment capability again.
  7. Click "confirm" button to proceed with renewal.
  8. On the last page, you will see a link to print a copy out to the right of the form (you may need to scroll right to see the print button).  Print two copies if you are paying manually (one for your records, and another to include with your payment via mail), or print one copy if you are submitting payment online (just a copy for your records.)
  9. If sending manual payment, enclose your check and a copy of your renewal form via U.S. Mail to: SFPA, P.O. Box 31-0745, Miami, Florida 33231-0745
  10. Student Members are also required to send a copy of their current class enrollment to continue qualification as a student member.

Why Can't I Let SFPA Know the Day of the Event Whether I Plan to Attend? 

Why Can't I Pay at the Door? 

SFPA always has advance deadlines to provide a final number of attendees to our venue, and/or the caterer for the event.  SFPA must adhere to those deadlines and manage the affairs of SFPA in a fiscally responsible way to benefit all members.  SFPA cannot bear the expense of ordering food for attendees which is not paid for in advance.  Many times our events also have limited seating capacity.  If we sell out, we have to turn others away, and that's not fair to anyone if someone ultimately doesn't pay for their reservation, and doesn't show. 

 

The reservation/cancellation dates are prominently displayed on all events.  If you have reserved a spot, but it has not been paid by the deadline, your reservation will be cancelled.  If you register and pay by the deadline, but decide to cancel after the deadline, we will be unable to refund your payment, but you may transfer your registration to someone else (member/non-member price differences will apply.)  Cancellations before the stated deadline are fully refundable.

 

We now accept credit card payments online.  You can use either your PayPal account (which you can use just a checking account), or just pay with your credit card without creating a PayPal account.  All major credit cards are accepted.  If you are mailing a check payment, please allow 7-10 working days for mail delivery, and posting to your registration.

 

Thank you for your cooperation!

 

© South Florida Paralegal Association
Powered by Wild Apricot Membership Software